7 classes in person & 14 classes online per week

TTC - Grievance Policy

Grievance Policy - UNDER THE LIGHT YOGA STUDIO

Reporting of Policy Violations

We -UNDER THE LIGHT YOGA STUDIO- encourage anyone who has been the subject of sexual misconduct or any other action
that violates our policies and Code of Conduct to report the incident to our Ethics Committee,
Human Resources department, or school management (henceforth referred to as the “reviewing body”).
The report should contain the following information:
• Your full name;
• Your email and phone number;
• The name of the person who the grievance is against;
• A description of the alleged policy violation;
• The date and location of the policy violation;
• Names and contact information of any witnesses with first-hand knowledge of the situation; and,
• Any other credible evidence that is available to support the grievance.
In the interest of fairness and privacy, all reports must be made by the person who has personally
experienced the misconduct. We will not investigate a matter based upon a third-party report
of misconduct.
All reports must be made in good faith based on information the person reporting the incident
reasonably believes to be accurate.
We may request additional information from the person reporting the incident throughout the
course of review of the report.
We will take appropriate action to ensure compliance with our policies. The reviewing body
will impose any sanctions that it feels are fair, just, and reasonable under all circumstances.
We will not allow anyone to retaliate against any person for making a report in good faith or
providing information in connection with an investigation into an alleged violation.
Any information provided during a grievance report review will be treated on a confidential
basis. Similarly, any actions that the taken in response to the report will also be confidential.

Contact Information

Questions about this policy should be sent to us at hello@underthelight.my